Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Order
An email will be sent confirming your order has left our fulfillment centre, your tracking information will also be included in this email
Orders are shipped Monday to Friday excluding public holidays. Please allow up to 24h for order processing. This may take longer during special releases, major holidays and sale periods. Orders may take 7-15 business days to get delivered depending on your city.
Yes, one-time exchange per product category is allowed to help you find the right fit.
• Requests must be made within 7 days of delivery.
• A ₹250 shipping/handling fee applies.
• Exchanges aren’t available on sale items
Not yet. But it’s coming soon.
Shipping charges are calculated at checkout.
Sometimes we also run free shipping during drops or sales.
Yes, COD is available on selected pin codes.
If COD isn’t available for your area, it’ll show at checkout.
If your item is damaged or incorrect, we’ll help you with an exchange.
Please reach out within 48 hours of delivery with clear photos.
If an order comes back due to failed delivery, you’ll receive store credit equal to the order value minus ₹100 for return shipping.
Each product has a size chart on the product page.
If you’re confused, just DM us and we’ll help you choose.



